Dream Peak Travels

Last updated: 8 October 2026

Dream Peak Travels is a travel agency based in Srinagar, Jammu & Kashmir. This policy explains how we handle personal information provided through our website and when you contact us about our services.

1. Information You Provide

When you enquire about our services, we may collect your:

Name, telephone number and email address.
Travel dates, destinations and accommodation preferences.
Number of adults and children travelling.
Other information you voluntarily share to help us plan your trip.

Additional traveller details may be required to arrange a confirmed booking. Please share identity documents only when requested for a specific booking requirement.

2. How We Use Your Information

We use your information to:

Respond to enquiries and prepare quotations.
Arrange accommodation, transport and other requested travel services.
Send booking confirmations and communicate itinerary changes.
Coordinate payments and maintain booking records.
Provide travel support and handle queries or complaints.

3. Sharing Your Information

We may share relevant traveller and booking details with hotels, houseboats, transport operators and other service providers where necessary to arrange your requested services.

Information may also be processed by the providers used to operate our website and communications, or disclosed when required by applicable law.

4. Cookies, Analytics and Third-Party Services

Our website is connected to Google Analytics to help us understand how visitors find and use our website. Depending on the settings and permissions in place, this service may collect information such as pages visited, interactions, browser and device details, and cookie identifiers. We use these insights to improve our website and services.

For information about Google’s handling of this data, visit:
https://policies.google.com/technologies/partner-sites

Meta Advertising Tools

Our website is connected to Meta Pixel, and we have opted in to a Meta Conversions API integration. These tools can share website activity and associated technical information with Meta to measure advertising performance and support relevant advertising on Facebook and Instagram. The information shared depends on the integration settings and events configured.

For information about Meta’s data practices, visit:
https://www.facebook.com/privacy/policy/

Other Third-Party Services

Our website displays Google reviews through Trustindex and provides access to WhatsApp and other external services. Loading embedded features or following external links may involve these providers processing information under their own privacy policies.

Your Controls

You can manage or delete cookies through your browser settings and review the privacy and advertising controls offered by Google and Meta. Blocking cookies may affect some website features and does not necessarily prevent all server-based data sharing.

5. Keeping Your Information

If an enquiry does not result in a booking, we delete the enquiry details and do not retain the person’s contact number. For customers who book with us, we delete enquiry messages and details after their trip is completed. We retain their contact numbers to recognise returning customers and assist with future enquiries or referrals. We do not send unsolicited promotional messages or make promotional calls. We respond when customers contact us or request assistance. You can request deletion of your retained contact details by emailing info@dreampeaktravels.com. Booking and transaction records may be retained separately where required by applicable law or to resolve disputes.

6. Your Requests

You may contact us to ask about your personal information, request corrections or request deletion. We will review your request in accordance with applicable law and any necessary recordkeeping obligations.

Please avoid sending sensitive documents with an initial privacy enquiry. If verification is needed, we will explain what is required.

7. Changes to This Policy

We may update this policy to reflect changes in our services or information-handling practices. Updated versions will be published on this page.

8. Contact Us

For questions about this policy or your personal information, contact:

Dream Peak Travels

Email: info@dreampeaktravels.com
Location: Srinagar, Jammu & Kashmir, India